Managed IT Services
Monitoring, helpdesk, endpoint care, patching, and infrastructure support — fully managed or alongside your in-house IT team.
Assessment-first IT, Security & Compliance
Managed IT, Cybersecurity & Compliance Readiness for Indian Businesses Serving Regulated & Global Clients
We help Indian teams that serve US healthcare, SaaS, BPO, and payment-handling clients run secure, well-documented IT — and prepare for HIPAA-aligned, SOC 2 and PCI DSS reviews without the guesswork.
HIPAA · SOC 2 · PCI DSS India-based engineers Works with your in-house IT
Live
All systems healthy
Continuous monitoring
Assess-first
Recommendations follow evidence, not assumptions
24/7
India-based monitoring & response
3
Focused on HIPAA, SOC 2, and PCI DSS readiness
<1hr
Critical incident response SLA — for priority clients on advanced backup, continuity, and managed support plans
Who we serve
Built for Indian teams serving global clients.
Many Indian businesses now support customers in healthcare, finance, SaaS, outsourcing, and regulated operations. Those clients increasingly ask for secure access, documented controls, endpoint protection, firewall policies, backup readiness, and evidence of responsible IT management.
Crabtree helps build and manage that foundation without overcomplicating your environment — assess first, document what we find, and close gaps in a sequence that fits your size, stage and client commitments.
WHERE WE HELP
Healthcare support teams
Back-office, billing, telehealth and care-coordination teams handling PHI for US healthcare clients.
SaaS teams preparing for SOC 2
Startups and growth-stage SaaS whose enterprise buyers are now asking for a SOC 2 report.
BPO/KPO and back-office teams
Service businesses that need consistent secure access, endpoint hygiene and clear audit trails for global clients.
Finance & payment-support operations
Merchants, fintech support and processors working through PCI DSS scoping and control readiness.
Businesses with in-house IT
Internal IT teams that want a security and compliance partner — not a vendor that pushes them aside.
Outsourcing & global delivery teams
Distributed Indian teams delivering for US, UK and EU clients who expect documented controls and secure remote access.
What we do
End-to-end IT & security, built for compliance and continuity.
HIPAA, SOC 2 & PCI DSS Readiness Support
Control implementation, documentation, evidence preparation, and assessor-support for businesses serving regulated clients.
Vulnerability Assessment & Pen Testing
Identify exploitable weaknesses across applications, networks, cloud, and endpoints before attackers or clients find them.
Firewall & Network Security
Firewall deployment, segmentation, secure routing, intrusion prevention, and policy hardening for business-critical environments.
Secure Remote Access
Controlled access for distributed teams using VPN/ZTNA principles, MFA, least privilege, and well-documented access logs.
Cloud & Backup Solutions
Right-sized cloud, resilient backups, disaster recovery planning, and restore testing that your business can depend on.
Greenfield IT
No firewall, no servers, no security stack? We build it from scratch.
Most of our clients start with nothing — no firewall, no monitored servers, no defined security posture. We design and deploy the entire environment for you, sized to your business and engineered to keep upfront cost low.
Lower upfront cost
Right-sized hardware, distributor pricing through Redington & Savex, and licensing models that spread spend over time — not a single capex hit.
Full stack, deployed
Firewall, switching, servers, endpoint security, backups and access control — designed, procured and configured end-to-end.
Capex → opex options
Lease, subscribe or finance hardware and software where it makes sense, so cash stays in the business.
Compliance-ready from day one
Built to align with HIPAA, SOC 2, or PCI DSS expectations from the start — reducing the need for major rework before client or assessor reviews.
IT Hardware & Vendor Coordination
One Platform for IT, Security & Hardware Needs.
Along with managed IT, cybersecurity, and compliance-readiness support, Crabtree helps businesses plan, source, and coordinate essential IT hardware at practical pricing — especially for customers that already have in-house IT support but want one reliable partner for procurement, configuration, renewals, and security alignment.
IT Hardware Procurement
Laptops, desktops, servers, firewalls, switches, access points, storage, UPS, and essential IT equipment sourced through trusted vendor and distributor channels.
Single Platform for IT & Hardware
One partner for managed IT, cybersecurity, compliance-readiness, licensing, renewals, and hardware needs — reducing the need to coordinate with multiple vendors.
Support for In-House IT Teams
Built for companies that already have internal IT support. We work alongside your team for procurement, configuration guidance, security alignment, and escalation support.
Pre-Configured & Deployment-Ready
Where required, hardware can be supplied with basic configuration, security baseline, firewall policy guidance, endpoint protection readiness, and documentation support.
Cost-Conscious Vendor Coordination
We help compare practical options, avoid unnecessary overspending, and align purchases with your business size, growth plans, and client expectations.
Licensing, Warranty & Renewal Assistance
We help coordinate software licensing, warranty renewals, firewall subscriptions, endpoint security renewals, and support contracts so your team does not have to chase multiple vendors separately.
Why Indian Businesses Choose Crabtree
Practical IT, Security & Hardware Support Without Vendor Headache.
Crabtree brings managed IT, cybersecurity, hardware coordination, licensing, renewals, backup readiness, and compliance-readiness support under one roof — without unnecessary tool pushing or inflated solutions.
One Reliable IT Partner
Managed IT, cybersecurity, hardware, licensing, renewals, firewall, backup, and compliance-readiness support from one coordinated team.
Cost-Conscious Recommendations
We assess your actual requirement first and recommend practical solutions based on your size, budget, risk, and client commitments.
Support for In-House IT Teams
We do not replace your internal IT team unnecessarily. We work alongside them for planning, escalation, security alignment, and documentation.
Hardware + Configuration Support
We help with laptops, desktops, firewalls, switches, servers, UPS, endpoint security, and basic configuration support through trusted vendor channels.
Better Vendor Coordination
Your team does not need to chase multiple vendors for licenses, warranties, renewals, firewall subscriptions, endpoint security, or support contracts.
Security-First IT Management
We help keep your environment more controlled with access policies, endpoint protection, firewall rules, backup readiness, and review-ready documentation.
Our approach
Discovery before direction.
Every recommendation starts with evidence, not assumptions. Here's how we move from first conversation to ongoing partnership.
01
Assess
We review servers, endpoints, network, firewall configs and access controls before suggesting any change.
02
Identify
We surface security gaps, reliability risks, compliance exposure and unnecessary infrastructure costs.
03
Recommend
Practical, itemised improvements aligned with how your business actually runs and what your clients expect.
04
Implement
We deploy approved changes carefully, with documentation and rollback plans where it matters.
05
Manage
Continuous monitoring, patching and support — plus ongoing evidence and documentation for compliance reviews.
Why Crabtree
We work alongside your in-house IT — not around them.
We work as an extension of your team — helping your internal IT, leadership, and compliance stakeholders understand what is secure, what is risky, and what should be improved first.
Read our storyIndia-Based Support
Local engineers, your time zone.
Responsive SLAs
Defined response targets and clear escalation paths.
Compliance Specialists
Focused on HIPAA, SOC 2 and PCI DSS readiness.
Co-Managed IT
Pairs cleanly with in-house IT teams.
How we work
Practical, mature, trust-focused.
A short list of how we engage — written so you know what to expect from us before the first call.
Our approach is built around assessment first, recommendations second, and quiet follow-through after that. We treat your environment, your in-house IT team and your client commitments with the seriousness they deserve — no jargon, no inflated proposals, no surprise scope creep mid-project.
- Clear scope and pricing before any work begins.
- Single point of contact across IT, security and hardware.
- Documentation your auditors and clients can actually read.
- Long-term partnership — not a one-time sales pitch.
We assess before recommending tools
No proposal until we've seen the environment and understood the risks that actually matter to your clients.
We work with your existing IT team
Co-managed by default. We add depth where you need it and stay out of the way where you don't.
We document risks, controls and next steps
Findings, controls and remediation are written down — so your team and your clients can see the picture clearly.
We avoid unnecessary tool pushing
If an existing license, process or vendor already covers it, we say so. Fewer moving parts, fewer surprises.
We support auditor and assessor conversations
We help you prepare evidence and answer technical questions — without issuing certifications or legal opinions ourselves.
We keep the lights on after go-live
Monitoring, patching, evidence collection and reviews continue, so compliance posture doesn't drift between audits.
Partners
Authorised by the vendors. Backed by India's distributors.
AUTHORISED PARTNER
Experienced in deploying, configuring, and supporting these security platforms across customer environments.
Fortinet
Sophos
SentinelOne
SUPPLY PARTNER
Hardware, licensing and fulfilment through India's largest IT distributors.
Logos and trademarks are the property of their respective owners.
Client references available upon request, subject to confidentiality.
Stop reacting to IT problems. Start preventing them.
Request an IT and security assessment — no obligation. You'll leave with a clearer view of your risks, gaps and a sensible sequence to address them.